Cancellation Policy
Cancellation Policy
We require a minimum of 24 hours’ notice to cancel or reschedule an appointment.
Cancellations made with less than 24 hours’ notice will be charged 100% of the scheduled service price.
No-Show Policy
A no-show is defined as failing to arrive for an appointment without notice.
No-shows will be charged 100% of the scheduled service price.
Late Arrivals
Clients arriving more than 10 minutes late may need to be rescheduled and will be treated as a late cancellation, resulting in a full service charge, depending on availability.
Repeat Cancellations / No-Shows
After three (3) no-shows or late cancellations, the client will no longer be eligible to book appointments in advance and will be walk-in only, subject to availability.
Payment Authorization
By booking an appointment, you authorize us to charge the card on file for any applicable cancellation or no-show fees in accordance with this policy.
Exceptions
We understand emergencies happen and may make one courtesy exception at our discretion. Repeated exceptions will not be granted.
Are you sure you want to cancel this appointment?
